Frequently Asked Questions
Everything you need to know about replacement copies, ordering, payment and delivery.
I lost my diploma — can you help?
Yes. Send us your details via the contact form or WhatsApp, including the school name, degree, graduation year and any photos of the original. Our team will prepare a faithful replacement copy for your personal records.
Is a replacement copy the same as an official diploma?
No. A replacement copy is a reproduction intended for personal record-keeping, display or archival use. It is not issued by, endorsed by, or verifiable through any educational institution and cannot be used to misrepresent credentials.
How long does production take?
Standard production takes 2-4 business days, plus shipping time. Express courier delivery is 3-5 days worldwide; standard airmail is 10-15 days.
What payment methods do you accept?
We accept major cryptocurrencies (USDT, Bitcoin), Wise, and Western Union. Payment details are provided after you submit the order form.
Is my information kept confidential?
Absolutely. All customer information is encrypted, never shared with third parties, and deleted upon request. Parcels are shipped in plain, unmarked packaging.
Can I order a copy if I never attended the school?
No. We only serve customers who need to replace a document they originally earned. Our service exists to help people recover from loss or damage, not to misrepresent qualifications.
Do you ship worldwide?
Yes, we ship worldwide with tracked airmail and express courier options. A tracking number is provided for every order.
What if I am not satisfied with the copy?
We offer free revisions before shipment — you confirm a preview photo first. If the copy arrives damaged, we will reproduce and reship it at no cost.